Dynacomm is a Cape Town-based MSP serving 100's of business customers across South Africa, with a sweet spot in the 40 to 200 user range. Founded in 2001 as an open-source solutions innovator, Dynacomm has evolved through every major shift in enterprise IT, from on-prem infrastructure to cloud-first operations to the current wave of AI-driven security.
Today, the company delivers consulting, solution design, implementation, connectivity, cybersecurity, and cloud services to a diverse customer base spanning financial services, investment, medical, manufacturing, hospitality, and travel. Its lean team operates as both a fully managed provider and a co-managed partner, depending on client needs. Dynacomm's commitment is straightforward: put the client's security posture first, and never answer a compliance questionnaire for an environment we can't stand behind.
Dynacomm's customers had reached the limits of what Microsoft Defender could protect them from. Spoofing, impersonation, and BEC attacks were slipping through native Microsoft 365 security, and the only layered defense available was the generic external-sender warning banner, which employees had long since learned to ignore. The problem was acute in financial services, where Dynacomm was seeing what Brett Wener, Owner and Managing Director, described as unprecedented targeting in recent weeks. Attackers were using social engineering to gain mailbox access, bypassing native MFA controls, then quietly creating forwarding rules, marking contacts as safe senders, and siphoning information before anyone noticed.
Dynacomm evaluated alternatives, including Titan HQ (now part of CyberCentric) and other layered email security tools. The “showstopper” was integration architecture. Any solution that required MX record changes introduced unacceptable risk to mail delivery. Dynacomm's team had lived through the era of MX-based spam filters silently dropping legitimate mail, and once Microsoft sees an altered MX record, support becomes the customer's problem. Dynacomm needed a solution that plugged into Microsoft 365 natively, saw every message without rerouting traffic, and gave analysts the transparency to explain any verdict to a nervous client in plain language.
IRONSCALES met the integration requirement on day one. API-native deployment into Microsoft 365 meant no MX record changes, no delivery risk, and no disruption to the customer's existing mail flow. Dynacomm could set up protection for a new tenant in minutes, and Adaptive AI began building a communication baseline and social graph for each client immediately, learning how users actually communicate so it could flag the anomalies that Defender was missing. Themis, the agentic AI SOC assistant, took over the remediation work that was previously consuming analyst time, automatically classifying, clustering, and acting on threats based on Dynacomm's configured automation preferences.
The platform also let Dynacomm consolidate. Security Awareness Training (SAT) and phishing simulation testing are built in, which removed the need to sell clients a separate SAT product alongside email security. For Brett, the SAT integration was immeasurably valuable because the human element remains the weakest link in most breaches, and being able to schedule randomized phishing campaigns against the employees most at risk gave Dynacomm a concrete answer to the compliance and cyber insurance questionnaires his clients receive every year. The transparency of the AI reasoning mattered too. When a warning banner appears on a message, Dynacomm analysts can explain exactly why, rather than pointing at a black-box verdict.
The combined effect is a consolidated, security-first managed service that Dynacomm now leads with. Clients running expiring Microsoft Defender licenses are being migrated to IRONSCALES on renewal, with no discussion required.
With IRONSCALES, Dynacomm transformed their business:
The partnership has given Dynacomm a defensible security-first position in a market where MSPs are under increasing pressure to answer compliance and cyber insurance questionnaires with real controls, not just documentation.