IRONSCALES Earns the ConnectWise PSA Blue Checkmark

MSPs do not need another security tool that lives in its own tab, demands manual updates, and creates more swivel-chair work for techs. The tools that stick are the ones that snap into the systems you already run your business on.

That is why we are excited to share that IRONSCALES is now ConnectWise PSA Certified, marked by the Blue Checkmark in the ConnectWise Marketplace. This certification confirms the integration has gone through ConnectWise’s certification process, including a security review, and it brings the experience MSPs expect from a PSA-aligned workflow.

ConnectWise sits at the center of the MSP operating model. More than 38,000 IT solution providers rely on ConnectWise to run core business operations like service delivery, billing, and client support. With IRONSCALES now PSA-certified inside that ecosystem, email security becomes part of the same operational rhythm your team already uses to deliver service.

What the PSA Blue Checkmark Changes for MSPs

Security is only as effective as your ability to operationalize it. For MSPs, that means turning alerts into actions inside the PSA without adding steps, duplicating data, or forcing technicians to bounce between portals.

With the IRONSCALES + ConnectWise PSA certified integration, you can align email threat response with your existing service workflows, including:

• Centralized incident handling in the PSA so techs can stay in the queue they already live in

• Cleaner handoffs and documentation so security work does not get lost in chat threads or inboxes

• Workflow consistency across customers which matters when you are managing multiple tenants and trying to maintain SLAs

The Blue Checkmark matters because it reduces uncertainty. MSPs want to know an integration is real, supported, and built to work the way their service desk works. PSA certification is ConnectWise’s signal that the integration meets that bar.

Better Together: ConnectWise Workflow Meets IRONSCALES Email Security

This partnership brings together two platforms that MSPs already trust for different reasons. ConnectWise provides the operational backbone for managing service delivery at scale. IRONSCALES focuses on stopping modern email threats like BEC, credential theft, and account takeover while shrinking the time it takes to investigate and respond.

Together, the value is simple. Security events become service events with less friction. That means fewer manual processes, fewer missed handoffs, and a cleaner operational story you can standardize across clients. When the PSA is the system of record, your security motions should live there too.

Built for MSP Reality: Fast to Deploy, Easier to Run

Even with a clean PSA workflow, email security still has to deploy quickly and operate without constant babysitting. IRONSCALES was built for that MSP requirement from day one.

MSPs choose IRONSCALES because it supports a practical model:

• Native API deployment for Microsoft 365 and Google Workspace without MX record changes or mail flow disruption

• Adaptive AI plus automation to reduce triage and repetitive response work

• Integrated phishing simulation and security awareness training so protection and user readiness live in one platform

The goal is not “more alerts.” The goal is fewer incidents that require human time, and a smoother way to handle the ones that do.

Where to Find the Integration

IRONSCALES is live in the ConnectWise Marketplace. If you are a ConnectWise partner, you can review our listing and explore the integration directly from within your ConnectWise environment.

If you are not a ConnectWise partner but want to learn more, reach out to us. We will walk you through what the integration enables and how it fits into a PSA-driven service model.