Moving On Has Never Been So Simple: MSPs & ICES Solutions (Part 3)

Every tech stack has its "we need to talk" moment, and for most MSPs, it comes right after your SEG lets a phish waltz into a client’s inbox like it owns the place. If you’re reading this, chances are you’ve had that moment. Whether it was a missed spoof, a flood of false positives, or the daily drag of managing outdated allowlists, you’ve seen firsthand that perimeter-based security is stuck in 2013.

Let’s be honest: tuning legacy SEGs is like trying to patch a leaky roof in a hurricane. Too little and far too late. These tools were built to catch old-school malware, not today’s impersonation attacks that weaponize trust and context. Integrated Cloud Email Security (ICES) flips that model. Instead of filtering emails before they arrive, ICES solutions like IRONSCALES work where the threat actually lands—inside the inbox. No rerouting. No MX gymnastics. Just behavioral analysis, intent detection, and real-time remediation driven by AI and reinforced by a network of over 15,000 global IT teams.

Now, in this final phase of the blog series, it’s time to move forward. You’ve seen the gaps. You’ve seen the cost. It’s clear that legacy approaches aren’t cutting it.

IRONSCALES doesn’t need constant babysitting. It deploys in minutes, learns how your users communicate, and adapts on the fly to new attack patterns. It’s how MSPs cut down on noise, reduce incident time, and finally reclaim their day from alert fatigue. The SEG breakup is overdue. We're here to show you what good actually looks like.

Why ICES is Built for What Comes Next

Legacy SEGs guard the perimeter. ICES protects the inbox. That difference matters. Today’s attacks don’t always come with malware or links. They’re disguised as everyday business emails. They mimic language. They play on trust. By the time they reach the inbox, it’s too late for perimeter filtering.

And the numbers are showing just how late that is:

• According to the 2024 Verizon Data Breach Investigations Report (DBIR), phishing is the #1 attack vector for breaches, involved in 36% of all incidents. That’s more than double any other single tactic.
• CrowdStrike reports that BEC attacks now account for 53% of phishing attempts, many of which contain no malicious links or attachments—only social engineering and behavioral deception. A number strongly supported by the data analysis reviewed in phase 2 of this blog series.
• IBM’s X-Force Threat Intelligence Index found that stolen credentials were used in 30% of initial access breaches in 2024, showing a continued pivot toward credential harvesting tactics.

Do I really need to go on?

These threats are getting past traditional filters. They’re looking for patterns that threat actors have already learned to evade.

ICES solutions like IRONSCALES live inside your email environment. Watching every message. Learning what normal looks like. Catching what isn’t. With IRONSCALES email security, protection doesn’t stop at delivery. That's actually where it starts.

IRONSCALES: Adaptive, Automated, and Actually Easy

IRONSCALES uses adaptive AI and real-time human insights to catch and kill threats fast. We integrate with Microsoft 365 and Google Workspace through API. No MX changes. No reroutes. No disruption.

Our platform learns how your business communicates. It tracks who talks to whom, how often, and in what tone. When something feels off—like a spoofed vendor or fake VIP—our solution acts. Fast. IRONSCALES flags it, quarantines it, and protects your users without your team having to lift a finger. It’s autonomous email security that actually delivers on its promises.

When a threat hits one inbox, IRONSCALES hunts it across all mailboxes and wipes it out. Done in seconds. No need for you to touch it. For the few messages that need review, we surface the full picture: metadata, conversation history, and verdicts from over 25,000 other analysts in our community.

MSPs Need a Smarter Stack

As an MSP, you’re juggling protection, performance, and profit. You’re tasked with delivering enterprise-grade security without enterprise-sized complexity. That’s where IRONSCALES gives you the edge. One unified platform gives you email threat protection, phishing simulations, and awareness training—without juggling multiple tools or wasting cycles switching contexts.

IRONSCALES helps you streamline your operations. With automated remediation and real-time threat detection, your team spends less time chasing threats and more time adding value. You can resolve incidents in seconds, not hours. That means fewer support tickets, faster response, and happier clients.

What makes this speed and simplicity possible? Themis, our Agentic AI virtual SOC assistant. This is more than a rules-based engine. Themis autonomously makes over 99% of detection and response decisions, combining deep natural language understanding (NLU), Natural Language Processing (NLP), behavioral analytics, and visual threat analysis to eliminate threats without human intervention. It's like having a virtual Tier 1 analyst in every inbox, every second of the day. And it gets better with each action it takes on your behalf. Every interaction—every click, decision, and flagged email—feeds into our adaptive AI. Sharpening our detection and response efforts to stay ahead of novel attacks.

IRONSCALES cuts your tool sprawl, trims licensing bloat, and reduces the need for manual investigation. It also helps you differentiate yourself in the increasingly competitive landscape of other MSPs trying to convert your clients. You’re not offering the same cookie-cutter solution as every other MSP. You’re delivering smarter protection with measurable outcomes: faster remediation, fewer breaches, and better end-user resilience.

This Isn’t Just a Replacement. It’s an Upgrade.

You’re not trading vendors. You’re replacing a broken model. Static filters are out. Adaptive, inbox-level protection is in. IRONSCALES isn’t a workaround. It’s the new standard for securing your clients’ inboxes.

You’re getting more than a tool. You’re gaining a co-pilot that scales with you. Spend less time fighting fires and more time delivering value. IRONSCALES is how you future-proof your business and your clients' environments.

You’ve seen the signs. You’ve taken a long hard look in the mirror. You know you deserve better than this SEG treatment. Now it’s time to upgrade.

Talk to a member of our veteran MSP team today and let's talk about your promising future with an ICES solution that works for your business.

Break up with your SEG. Your future is with IRONSCALES.

Our new white paper, “The SEG Breakup Guide: Why MSPs are Moving on?” is now live on our website. Click here to get your copy.