Challenges
- Inadequate phishing protection compromised client data.
- Poor vendor support led to operational disruptions.
- Risk of client loss highlighted the need for a better solution.
Results
- Significant decrease in spam and phishing.
- Enhanced operational efficiency and profitability.
- Improved client satisfaction and security posture.
Solution
- IRONSCALES provided responsive, reliable support.
- Advanced technology significantly reduced spam and phishing.
- Flexible terms facilitated easy adoption and testing.
Organization Intro
With offices throughout the United States, AllSafe IT provides national IT support including state-of-the-art delivery in helpdesk services, managed services, network security consultations, and innovative architecture design for complex and dynamic network environments.
Headquartered in Pasadena, California, AllSafe IT boasts regional hub coverage from offices in Morristown, New Jersey, Los Angeles, California, and Las Vegas, Nevada.
The Problem
AllSafe IT identified critical gaps in their legacy secure email gateway, which was increasingly difficult to manage and lacked the support necessary to counter evolving phishing threats. Recognizing the need to uphold their high-security standards and deliver a seamless experience to clients, AllSafe IT sought a more robust solution. This search led them to IRONSCALES, whose cutting-edge technology and responsive support quickly proved to be the superior choice.
Solution
The transition to IRONSCALES for AllSafe began after a happenchance introduction at a technology conference. This encounter, backed by strong endorsements from industry peers, convinced AllSafe to explore IRONSCALES as a superior alternative for their email security needs. "IRONSCALES stood out from the start with their partnership approach. Their team was incredibly responsive, and the lack of a fixed-term contract gave us the flexibility we desperately needed," stated Bones Ijeoma.
IRONSCALES differentiated itself from other vendors during the evaluation phase due to its cutting-edge technology that effectively reduced spam and phishing incidents. The noticeable decrease in email threats validated AllSafe's decision to switch.
Outcomes
Adopting IRONSCALES has revolutionized AllSafe's operations, dramatically enhancing both client satisfaction and the effectiveness of their security measures. The adaptive AI from IRONSCALES has greatly diminished spam and phishing incidents, fostering a safer and more dependable email environment for AllSafe and its clients. This successful implementation has resulted in:
- Effective Phishing Protection: State-of-the-art technology has substantially minimized phishing and spam, strengthening AllSafe's security posture and enhancing their reputation as a trustworthy managed service provider.
- Operational Efficiency: Integrating IRONSCALES has streamlined AllSafe's email security operations, leading to significant time and cost savings. These operational efficiencies have increased profitability, enabling strategic reinvestment to drive business growth and innovation.
- Customer Satisfaction: The reduction in security incidents has significantly boosted client satisfaction at AllSafe. Clients appreciate the enhanced protection against spam and phishing, which has strengthened their trust in AllSafe as a dependable security partner.
About IRONSCALES
IRONSCALES is an API-based email security platform that combines Adaptive AI, agentic automation, and crowdsourced human intelligence to detect and remediate phishing, business email compromise, account takeover, deepfake, and GenAI-powered attacks. The platform deploys in minutes via native API integration for Microsoft 365 and Google Workspace with no MX record changes. Beyond threat detection, IRONSCALES includes integrated phishing simulation testing, security awareness training, DMARC management, deepfake protection for Microsoft Teams, and an agentic AI virtual SOC that automates incident response. The platform is powered by a global threat intelligence network of 35,000+ security professionals across 17,000+ organizations and 3,500+ MSP partners. Learn more at ironscales.com.
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