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Email Security Requires Alignment Between Security Practitioners and Decision Makers

The survey’s findings reinforce the significant challenges that email phishing attacks incur on organizations of all sizes,” said Michael Osterman, principal analyst at Osterman Research. “Most immediately, decision makers and cybersecurity practitioners must work to overcome the disconnect that exists so that time, budget and resources can be properly allocated to reduce email phishing risk




Key findings from the survey include


  • 24% of a 40-hour work week is spent by security analysts investigating, detecting or remediating phishing emails
  • One in five organizations continuously updates and tweaks its corporate email security policies in a typical month
  • Nearly three in five organizations train their users on proper email security protocols no more than twice per year
  • More than 70% of organizations use only manual processes for reviewing user-reported phishing emails
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