• Why IRONSCALES
    OUR VALUE
    • Protect Better
      Protect Better

      Gain protection against advanced email attacks like BEC, ATO, social engineering, and more

    • Simplify Operations
      Simplify Operations

      Turn hours-a-day to minutes-a-month combatting phishing with customizable security automation

    • Empower Your Org
      Empower Your Org

      Triple your org's email security awareness with real-world phishing simulation testing and training

    CUSTOMERS
    • Customers
      Customers

      Check out the benefits provided to our customers and their stories

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      Case Studies

      Explore inspiring success stories from our 13,000+ global customers

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      Uncover honest reviews with authentic insights from Gartner, G2, Capterra, and more

    NEWS
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    Press: New Research

    New Osterman study reveals orgs with high confidence still lack capabilities against QR code attacks

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    Case Study: Webhelp

    Learn how Webhelp saved over 450 SecOp hours and is protecting 36,000 mailboxes

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    Awards: INC. 5000

    IRONSCALES earns 'Fastest Growing Email Security Company' for 3rd straight year

  • Platform
    Spring '24 Software Release! Check out our new deep image-based detection, GWS capabilities, and more. Explore the new additions
    CAPABILITIES
    • Inbound Email Protection
      Inbound Email Protection

      Get Adaptive AI email security against advanced attacks missed by other security controls​

    • Account Takeover Protection
      Account Takeover Protection

      Eliminate the risk of ATO with advanced prevention, detection, and response

    • Image-Based Attack Protection
      Image-Based Attack Protection

      Protect your organization from image-based attacks like malicious QR codes

    • SOC Automation
      SOC Automation

      Put SecOps workloads on auto-pilot with automated email remediation and more

    • Phishing Simulation Testing
      Phishing Simulation Testing

      Send your employees customized simulations built from real-world threats

    • Security Awareness Training
      Security Awareness Training

      Build a security-centric culture with automated personalized awareness campaigns

    • Crowdsourced Threat Intelligence
      Crowdsourced Threat Intelligence

      Leverage insights from 20,000+ security analysts in our community for email remediation

    • Collaboration Tool Protection
      Collaboration Tool Protection

      Protect your collaboration tools including Microsoft Teams® from advanced threats

    Take an Interactive Platform Tour
    TECHNOLOGY
    • Adaptive AI Engine
      Adaptive AI Engine

      Learn how we level up our AI with advanced ML models and Human Insights

    • Human Insights
      Human Insights

      See how we uniquely enhance our adaptive AI with real-time Human Insights

    • Generative AI
      Generative AI

      Discover how we use Gen-AI, large language models, and techniques for email security

    • Ecosystem Integrations
      Ecosystem Integrations

      Maximize your existing security tools with our seamlessly integrated platform

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  • Solutions
    USE CASE
    • BEC & Executive Impersonation
      BEC & Executive Impersonation

      Stop advanced attacks like BEC, VEC, and VIP impersonation

    • Advanced Malware/URL Attacks
      Advanced Malware/URL Attacks

      Continuously protect against malicious links and attachments

    • Credential-Theft
      Credential Harvesting

      Block attackers from stealing your sensitive business data

    • Account Takeover Attacks
      Account Takeover Attacks

      Prevent, detect, and respond to ATO attacks in real time

    • QR Code Attacks
      QR Code Attacks

      Decipher image-based attacks from weaponized QR codes

    • Generative AI Attacks
      Generative AI Attacks

      Safeguard your organization against GPT-crafted attacks

    • Phishing Simulation Testing
      Phishing Simulation Testing

      Test your employees with real-world email attacks

    • Security Awareness Training
      Security Awareness Training

      Build a security-first organization with integrated SAT campaigns

    Get A FREE Email Health Scan
  • Learn
    New Report! Osterman Research releases their 2024 findings on Image-based/QR Code Attacks. Read the report
    LEARN
    • Blog
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      Explore our multi-chapter email security guides

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      Glossary

      Decode cybersecurity jargon with our glossary​

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      Rich content hub including whitepapers, reports, and more

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      Get started today with a 14-day free trial

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      Platform Tour

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      Engineering Corner

      Explore articles and lessons from our R&D team members​

    CONNECT
    • Events
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      Join the evolving email security discourse with us on LinkedIn

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      Join our LinkedIn newsletter for security news and best practices

    See all resources
    FEATURED
    Email Security in the Age of AI
    Email Security in the Age of AI

    Understand the role of AI in fortifying defenses against evolving threats.

    QR Code Phishing
    QR Code Phishing

    QR codes serve as a new bypass method to evade detection.

    The ABCs of MFA
    The ABCs of MFA

    MFA is your digital doorman that keeps the malicious actors at bay.

    Phishing Prevention
    Phishing Prevention

    Dive into our complete 13-chapter guide on phishing prevention best practices

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    Spear Phishing

    Understand the inner workings of highly specialized phishing tactics and how to stop them

    Voice Phishing
    Voice Phishing

    See how attackers leverage new methods and channels to defraud businesses

  • Partner
    BY TYPE
    • Resellers
      Resellers

      Elevate your business with exclusive reselling opportunities

    • MSPs / MSSPs
      MSPs / MSSPs

      Unlock powerful email security capabilities for your end clients

    • Technology Partners
      Technology Partners

      View our industry-leading technology partners

    ENGAGE
    • Become Partner
      Become Partner

      Apply to become an IRONSCALES partner today

    • Partner Portal
      Partner Portal

      Check out valuable tools and resources for partners

    Become a Partner

    Partner with IRONSCALES Today
  • Pricing
  • headset_icon user Get a Demo
headset_icon user Get a Demo

What is Graymail?

Graymail is emails that are not exactly SPAM but are not wanted by the recipient either. It often results from a user subscribing to a newsletter or mailing list, but they may no longer be interested in the content.

Graymail Explained

Graymail is a term used to describe emails that are not exactly spam but are not wanted by the recipient either. These emails may come from reputable sources such as newsletters or mailing lists, but the user may no longer be interested in receiving them. Unlike spam, Graymail is not malicious, but it can still be a nuisance and take up valuable inbox space.

Graymail Vs Spam

The main difference between Graymail and spam is their intent. Spam is unsolicited email that is sent in bulk and often contains malicious content, such as phishing links or malware. In contrast, Graymail is typically sent from reputable sources but may no longer be relevant or desired by the recipient.

How Does Graymail Work?

Graymail often results from a user subscribing to a newsletter or mailing list, but they may no longer be interested in the content. The user may not have unsubscribed, but the content of the emails may no longer be relevant or important to them. Over time, this can lead to a buildup of emails in their inbox, which can be overwhelming.

How to Prevent Graymail

The most effective way to stop Graymail is to unsubscribe from the mailing lists or newsletters that are sending the unwanted emails. Many emails have an "unsubscribe" link at the bottom of the message. Clicking on this link will typically take the user to a webpage where they can confirm their desire to unsubscribe. It's also a good idea to regularly review the emails in your inbox and unsubscribe from any that are no longer relevant or important.

Additionally, many email programs include features to help users manage graymail more effectively. For example, some email programs allow users to automatically move graymail to a separate folder or to unsubscribe from mailing lists with a single click.

In conclusion, Graymail may not be as malicious as spam, but it can still be a nuisance and take up valuable inbox space. Understanding what Graymail is, how it differs from spam, how it works, and how to stop it can help users better manage their email inbox and protect themselves from cyber threats.

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Featured Content

AI in Email Security

This comprehensive Osterman Research study explores the evolving landscape of AI-driven threats and innovative solutions implemented to stay ahead.

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Gartner® Email Security Market Guide

This guide gives email security experts an exclusive access to Gartner® research to ensure their existing solution remains appropriate for the evolving landscape.

Get The Gartner Guide

Defending the Enterprise from BEC

Data shows organizations deploy defense-in-depth approaches ineffective at addressing BEC attacks. Discover truly effective strategies in this report.

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