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Company Intro
Enable Ministry Partners (Enable) is a managed service provider (MSP) specializing in IT for churches and schools. Enable manages over 11,000 mailboxes across its portfolio of 100+ clients within North America and is based out of the Nashville, TN area. Their north star is to “change lives by serving those who serve.”
They understand the vital importance their clients serve within the community and help alleviate their IT burden through quality IT technology solutions, flexible support, technical excellence, and superior client service.
The Problem
Enable is faced with a handful of challenges pertaining to the verticals it serves being so susceptible to cyber threats due to underfunding, lack of education, and limited or non-existent cyber budgets. Enable’s challenges include a high susceptibility to phishing attacks, as churches and schools, being high-trust environments, were often targeted, with community leaders frequently spoofed, leading to damaged reputations and loss of trust. Another vertical-specific challenge is the lack of budget for cybersecurity within educational and churches causing these markets to be more vulnerable. Something threat actors count on when targeting these groups.
Managing incidents across a wide range of clients was complex for Enable, requiring tools to handle threats without overburdening internal resources. Many of their clients were either unaware of the seriousness of cybersecurity threats or hesitant to adopt proactive security measures, adding to the difficulty of implementing the appropriate protections.
Solution
Enable adopted the IRONSCALES integrated platform to overcome key email security challenges through a combination of innovative features and educational vehicles. Direct mailbox integration allowed simplified threat detection at any point in the email lifecycle, not just at entry. One-click remediation enabled quick resolution of phishing incidents across entire organizations, saving time and effort with centralized management. The platform’s AI-driven, crowd-sourced threat intelligence continuously learned from threats in Enable’s unique vertical, improving detection accuracy over time. Proactive awareness tools, such as Dynamic Customizable Banners, enhanced user vigilance by flagging suspicious emails without requiring extensive training.
Outcomes
The platform's direct mailbox integration and one-click remediation features streamlined incident response for Enable, saving valuable time and resources for Enable’s technical team. The contextualized banner warning for suspicious emails proved to be a standout feature, significantly increasing user awareness and fostering a culture of vigilance among client staff without the need for extensive training. There is a great deal of “Banner Blindness” within email security, but the Dynamic Banners from IRONSCALES offer the perfect balance to prove effective for his team and clients. This ongoing "learn-by-doing" approach made a greater impact than traditional training methods, leading to a measurable change in client behavior and security awareness.
IRONSCALES adaptability to the unique needs of churches and schools provided an additional layer of protection against identity spoofing and phishing attempts targeting highly trusted community leaders. Enable greatly benefited from the platform’s Crowdsourced Threat Intelligence and Collaborative Hunting feature influenced by their 100+ clients and over 15,000 organizations IRONSCALES serves globally. The threat intelligence became more effective for their niche given the volume of churches they serve. When one threat was mitigated for one organization, it was addressed for all of them simultaneously. The ability to address complex threats targeting their niche market not only enhanced Enable’s cybersecurity posture, but also solidified their reputation as a trusted MSP within their market segment.
These outcomes, coupled with the efficiency gains in incident management and threat detection, underscored the value of IRONSCALES as a critical component of Enable's service offering, helping them deliver email protection and peace of mind to their clients.
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Over a 90-Day Span:
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Long-Term Value:
Looking Ahead
By mandating the IRONSCALES solution for its clients, Enable continues to position itself as a leader in cybersecurity for its niche market of churches and schools, setting itself apart from competitors. Travis and his team have recognized the value the platform delivers to their clients and made it a fundamental component of their services. Enable will continue using the IRONSCALES platform to deliver reliable email security management and enhance client security awareness to measurably reduce risk and improve their operational efficiency.
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