ABM Technology Group

Company Intro

Advanced Business Methods is much more than your standard office equipment dealer! With locations spanning across North Dakota and Northwestern Minnesota, Advanced Business Methods understands your community and has helped businesses of all sizes throughout the state to enhance their business processes, improve productivity and reduce costs.

The Problem

In the rapidly evolving landscape of cyber threats, ABM Technology Group faced a growing challenge with phishing attacks. As an IT solutions provider, their clientele relied heavily on email communication, making them prime targets for sophisticated phishing schemes. The traditional tools at ABM Technology Group’s disposal, primarily spam filters, proved to be increasingly inadequate. These filters, designed to catch spam, were ill-equipped to identify and block the more cunning and disguised phishing attempts. As a result, not only were legitimate emails sometimes incorrectly flagged, but more alarmingly, several phishing emails were slipping through undetected. This lapse in security led to a notable increase in support tickets from clients, many of whom were uncertain about the authenticity of their emails.

The situation was further worsened by the general lack of awareness and preparedness about phishing among ABM Technology Group's clients. About four to five years ago, when awareness of phishing was not as widespread as it is today, clients were more vulnerable to these attacks. The consequences of these security breaches were significant, ranging from financial losses to severe data breaches. This growing threat placed ABM Technology Group's clients at risk and imposed a heavy burden on their support team. The team found themselves inundated with queries and concerns regarding email security, straining their resources and highlighting an urgent need for a more effective solution to address this escalating problem.